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811 Day Safe Digging Day
AUGUST 11 (8/11) REMINDS
NORTH CAROLINIANS TO CONTACT 811 BEFORE DIGGING TO PROTECT YOURSELF AND YOUR COMMUNITY
NC811 encourages homeowners and professionals to make a free request three days before digging to avoid damaging buried utilities
GREENSBORO, NC (Aug. 4, 2025) – With Aug. 11 just around the corner, North Carolina 811 is using the 8-1-1 calendar date as a timely reminder to residents: Always contact 811 before starting any digging project to have underground utilities marked. Whether you’re installing a mailbox or breaking ground on a major construction project, contacting 811 helps prevent accidents, outages and costly repairs.
Every few minutes, an underground utility line is damaged because someone digs without calling 811. Hitting a buried line can lead to serious consequences—from disrupting essential services to causing severe injury.
Striking a single utility line can cause repair costs, inconvenient outages, fines, severe injuries and can even cause fatalities. Every digging project warrants contacting 811 by phone or online. From building a deck to planting a tree, every digging project requires a free 811 request at least three days before breaking ground here in N.C.
“On Aug.11—and every day—we remind homeowners and contractors to use 811 before they dig,” said Louis Panzer, Executive Director at NC811. “This simple step protects you, your property, and your entire community. It’s free and it can prevent a life-changing mistake.”
Digging soon? Take these steps to stay safe and avoid unnecessary risks:
- Contact 811 at least 3 days in advance—no matter the size of your project or how well you know the property.
- Plan ahead. Make your request early in the week for weekend projects.
- Wait for utility lines to be marked and confirm that utilities have responded to your request before starting any digging.
- Respect the marks and dig with care.
- Double check that your contractor has contacted 811 if you’ve hired one. Never allow unmarked digging to begin.
- To learn more about safe digging and to submit a request, visit nc811.org OR 811beforeyoudig.com.
Bill Payment Options & Information
In addition to mailing or visiting our office to make a payment, WCWC now offers 2 different online bill pay options.
NEW ONLINE PORTAL VERSION AVAILABLE:
We understand the struggles that have come from operating our online payment portal, WIPP. We are confident in the more user friendly update that is now up and running. If you follow our green Bill Payment and Pay Your Bill Now buttons, you will find the payment portal that has been seamlessly updated.
Important News
2024 WATER QUALITY REPORT (CCR): To view details of testing results along with other useful information, under the FORMS & REPORTS tab or use the following link: https://wcwc.biz/ccr1 . A hardcopy is available upon request.
SUMMER SYSTEM MAINTENANCE: Expect accelerated flushing in your neighborhood, as well as, higher chlorine during our yearly disinfection from 07/01 til 08/31 that may affect taste and odor. This is necessary to maintain good quality.
